As more Singaporeans adopt e-wallets for daily spending, security is the top concern. Can you trust a digital wallet with your money? Here's what to look for — and how Experience Zeno keeps your funds safe.
Essential Security Features
PIN and Biometric Authentication
Every transaction should require authentication. Experience Zeno supports both PIN codes and biometric authentication (fingerprint, Face ID) — so even if someone has your phone, they can't access your wallet.
Instant Wallet Freeze
Lost your phone? With one tap, you can freeze your wallet instantly. No calling a hotline, no waiting for business hours. The freeze takes effect immediately, and you can unfreeze just as easily once you recover your device.
Transaction Notifications
Real-time notifications for every transaction mean you know immediately if something happens that you didn't authorise. If you see an unfamiliar charge, you can freeze your wallet within seconds.
How Zeno Protects Your Balance
Your wallet balance in Experience Zeno is protected by multiple layers of security:
- End-to-end encryption for all data in transit and at rest
- Per-transaction authentication — no "remember me" shortcuts for payments
- Device binding — your wallet is tied to your specific device
- Fraud monitoring — unusual activity triggers automatic alerts
Privacy and Data Protection
Experience Zeno is committed to data protection under Singapore's PDPA. Your personal information is never sold to third parties, and you can review our Privacy Policy for full details on how your data is handled.
Security isn't a feature — it's the foundation. Learn more about Experience Zeno.