Customer relationship management shouldn't cost a fortune. While enterprise CRM platforms charge $50-200 per month, Experience Zeno gives Singapore restaurants a full-featured CRM dashboard at zero cost.
What's Included (For Free)
The Zeno merchant dashboard isn't a stripped-down trial — it's the complete package:
- Customer database: See every customer who's topped up at your location, their visit frequency, and spending patterns
- Push notifications: Send targeted messages directly to customers' phones
- Bonus credit campaigns: Set promotional rates to drive visits during slow periods
- Reservation management: Accept bookings with deposit escrow to eliminate no-shows
- Real-time analytics: Track topup volumes, customer retention, and campaign performance
- Withdrawal management: Access your earnings anytime
Why It's Free
Zeno's business model doesn't rely on merchant subscriptions. The platform generates value by growing the consumer network — more customers means more topups at your restaurant. Charging merchants a monthly fee would discourage participation and slow network growth.
Who It's For
The Zeno merchant CRM is designed for Singapore's F&B scene — from single-location cafés to multi-outlet restaurant groups. If you serve customers and want to retain them without paying for expensive software, this is built for you.